Delivery Information


When  your goods are delivered, the person responsible for accepting and signing for the goods should make a examination of goods to check for damage, If any shortage or damage is apparent or suspected, the delivery note should be endorsed accordingly using the word “damaged” or “Shortage” or “Goods missing, the word “unchecked” or similar is not accepted as claused proof of delivery.

Insurance companies will not consider a claim for damage or loss when a “clean” or “clear” proof of delivery is produced.


Delivery Vehicle (18 Tonne) with tail lift. Dimensions: Unless otherwise specified the delivery vehicle will be a rigid vehicle the size of the average dustbin lorry.

Height: 3.4 Metres
Length: 13 Metres
Width: 2.8 Metres

You can request in “notes” for a small vehicle however please note that small vehicles may not have a tail lift and unloading will be the responsibility of the customer.

Small vehicle dimensions (7.5tonne):

Height: 3.4Metres
Length: 7.5 Metres
Width: 2.8 Metres

Tail lift delivery: to facilitate a tail lift delivery the consignment must weigh no more than 1000KG and be on a standard four way pallet, deliveries can be made onto concrete or tarmac surface only as the equipment will not function on loose surfaces.

Delivery will be made as close to property as possible, where access is restricted delivery will be made to Kerbside only.